Frequently Asked Questions

What is
The goal of is to save YOU money when you shop online. is a coupon site which compiles some of the best deals, coupons and promotional offers on the web from thousands of online vendors. has become the most current and easiest to use coupon and promotion website, without membership nor having to download a toolbar like some other sites require. We also want to build a real online community of shoppers. By providing the appropriate tools offers a space where shoppers can exchange information (deals, tips, reviews etc...) with each other. For more information about us and why we are unique site visit About

Is it 100% Free to use
Yes, it is totally free. No gimmicks! No hidden charges! No commitment! We maintain thousands of deals and coupons so YOU save money your hard earned money. We get paid by merchants for the traffic or sales we send to them.

Does a human really verify each and every coupon code and deal on
YES! This is why we offer the freshest coupon codes and deals. We have invested a lot in building our own custom "Coupon Management System" to have a little army of "coupon hunters" who validate and seek new coupons for your benefit. The idea is that when you find a coupon code on it will work. Most of the other coupon sites list coupon codes well past their expiration date.

The sites and offer the same coupons as; what's up with that?
Since 2006 we have experimented with multiple domain names. We have recently decided to focus and branding ourselves as Please bookmark The other domain names will work fine but over time we intend to fully brand all of our pages with

What if I have questions about an item listed at
If you have questions about a particular item listed in our directory, please follow the link to the merchant's website and place your inquiry with them. We do not have access to merchant specific information relating to particular products (e.g. model numbers, color options, whether or not an item is in stock, etc.) is a coupon site with no information about orders, inventory or service issues. We try to list on most of vendor’s page contact information so you can get help with that vendor.

Which stores get included on selects merchants based on 3 simple criteria:

  1. Is the store a market leader?
    With 1,000s of stores on the web it is a convenience to have some of the best stores centrally located.
  2. Does the store offer something unique?
    Here we look for merchants with coupons, deals and/or unique types of products.
  3. Does the merchant offer a commission to pay for our time maintaining their coupon codes and special offers?
    This is how gets paid for maintaining, running and improving this site.

How do I buy something that I see listed at
When you have found a coupon or particular vendor you would like to purchase an item from, follow the link from to that merchant's online store. Follow their instructions for purchase. Be sure your expected discount is applied to the order before you check out.

Whom do I contact regarding my order?
As a coupon site, we do not sell or ship anything. We provide promo codes or deals for hundreds of internet stores. If you have a question regarding an online order, please contact the merchant directly for assistance.

How much sales tax do I pay? does not list any sales tax information on our web site. Sales tax and shipping costs are available once you proceed with your purchase from the merchant's site. Sales tax, whether it's applied or not and how much, depends on your product, merchant location, and delivery address. You can always calculate tax and shipping charges before you finalize your purchase. Always try to ship from stores with no sales tax; it's an easy way to save up to 9.75% (if you live in Tennessee).

Are my purchases secured?
Most selected merchants use a secure server for sales transactions; however, it is always a good practice to ensure any site you are ordering from is secured before finalizing your order. To know if the merchant you are ordering from is secure or not, look for the SSL icon in your browser (e.g. a symbol of a closed padlock). If in doubt, contact the merchant directly inquiring if their site is secure before placing your order. When you see the SSL icon the information send back and forth to the merchant web site is encrypted. That means you can safely send your credit card number to this merchant.

If you experience difficulty utilizing the links on, please try the following:

  1. Ensure your antivirus, security software, ad blocker, anti-spyware and/or browser settings are not restricting your movement on the web too much.
  2. Run your anti-spyware program to look for unwanted programs that may be blocking specific merchants unnecessarily. Remove those you do not want or are unfamiliar with.
  3. Ensure your browser is configured to accept cookies. Merchant shopping carts use cookies to track your order details and to apply the discount code you are attempting to use. Cookies must be enabled for the discount links to work.
  4. Be sure your browser has JavaScript enabled. Most shopping sites require JavaScript.
  5. Allow pop-ups from in all browsers. only uses pop-up windows to display coupon codes. They are not used to thrust additional ads on our customers. Many of our merchants also use pop-up windows for various reasons, often related to completing your order or offering additional savings on the items desired.
  6. If using Windows, double-check your Windows Host file for ‘parasite’ programs (such as Kazaa) which may have modified the file, blocking access to servers used by various merchants. You can rename the hosts file to hosts.back, reboot your computer then try the links again. Depending on your operating system, your hosts file should be located at:
    Windows 7 - C:\Winnt\System32\Drivers\etc
    Windows XP - C:\Windows\System32\Drivers
    Windows 2K - C:\Winnt\System32\Drivers
  7. Verify the coupon is still valid (e.g. not expired, or removed by the merchant). A link to an expired coupon may be inactive, and will not work – though at other times, the vendor does allow the coupons to remain active beyond the expiration date. We strive to ensure our coupon links are kept up to date, but all merchant coupons are subject to change by the vendor without prior notification to us. If you encounter an expired coupon on our site that no longer works, please do let us know so that we may remove it. Please include the store name, which coupon you tried to use, and when you attempted to use it. Thanks!

What is cdCoupons's Privacy Policy?
Please visit our Privacy Policy page for specifics.

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If you have questions about this section please contact us: Customer Care. Thank you.